bold.psychology

Do I need a referral?

No, you do not need a referral to see our practitioners. Although the client will need a referral from a GP or paediatrician in order to receive a Medicare rebate.

Please Note: Referrals are only valid for 12 months.

What is the Cancellation Policy?

If for some reason you need to cancel or postpone your appointment, please contact our Clinic at least 24 hours before your appointment during office hours. Office ours are deemed as being between 9am and 5pm Monday to Friday.

This is to allow enough time to offer the appointment to another client on our waiting list. Failure to do so may result in a late cancellation fee and if you fail to attend your appointment without any notice, the full fee may be charged.

What rebates are available to me?

The clinic has an EFTPOS/HICAPS machine so that our clients can claim immediately.

Families may be able to access further rebates through:

Medicare - GP’s and Paediatricians may be able to provide you a Mental Health Care Plan (MHCP) which allows the client to obtain Medicare rebates for up to 10 sessions every 12 months.

For further details regarding Medicare rebates please visit:

https://www.psychology.org.au/for-the-public/Medicare-rebates-psychological-services/Medicare-FAQs-for-the-public

Please Note: Referrals are only valid for 12 months.

Private Health Funds: Each fund is different. Rebates will depend on which fund the client is with, which practitioner they are seeing and what level of cover they have. Contact your health fund to determine what level of cover you may have.

NDIS: Clients with plans through the NDIS are able to receive therapy services through Bold Psychology if they are Plan Managed or Self-Managed.